Support
Basky helps you catch a little daily sunshine — just enough to feel good, never enough to burn. If you need a hand, you're in the right place.
Contact: email andrewkittridge@icloud.com and I'll get back to you. Including your iOS version and device model helps me help you faster.
Frequently asked questions
How does Basky know my safe‑sun window?
Basky combines your skin type with today's UV forecast for your location to estimate how long you can be in the sun before you'd risk burning. More protected skin gets a longer window; stronger sun gets a shorter one.
Is the vitamin D number a medical measurement?
No. It's a friendly, conservative estimate based on your time in safe sun, the UV strength, and how much skin is bare. The "roughly a day's worth" yardstick compares it to a commonly cited daily reference amount. Basky offers general wellness guidance, not medical advice.
Do I have to share my location?
No. Location is optional and only used to look up the UV where you are. If you decline, Basky falls back to a generic default location and still works — you'll see a note on the Home screen that the UV shown isn't for where you are. Tap that note (or open Settings › Location in Basky) to switch to your real location any time.
It says it's using a default location. How do I fix it?
Tap the "Default location — tap to use yours" line on the Home screen, or open Settings inside Basky and use the Location row. If you'd previously declined, that button opens iOS Settings so you can re‑enable location for Basky.
What's the daylight check‑in for?
On days with no baskable sun (cloudy, winter, evening), you can still tap "I got some daylight" to keep your daylight streak going. Getting outside counts, even when there's no strong sun to bask in.
What is Basky Forever?
A single one‑time purchase — no subscription, ever — that unlocks Basky's whole wardrobe of looks and companions, plus every future cosmetic extra. The core safe‑sun experience is always free.
I bought Basky Forever but don't see it (new phone, reinstall, etc.)
Open Settings in Basky and tap Restore purchase. As long as you're signed in with the same Apple ID, your unlock will come back. It also supports Family Sharing.
Can I save my time in the sun to Apple Health?
Yes — turn on Save to Apple Health in Settings. Basky writes your basking time as Time in Daylight and never reads any of your health data.
How do I turn the daily reminder on or off?
Open Settings in Basky and toggle Daily reminder, then pick a time. If notifications are off for Basky in iOS, Settings will show an Open Settings shortcut to re‑enable them.
How do I change my skin type, goal, or clothing?
All of these live in Settings inside Basky and can be changed any time. Your clothing choice only tunes the vitamin D estimate — never your safe‑sun window.
Will Basky give me too much sun?
Basky caps its safe‑sun window below a burn dose and never rewards over‑exposure. Still, it's an estimate — use sunscreen, shade, and your own judgment, especially with sensitive skin or medications that affect sun sensitivity.
What's a Sunshine Circle?
An optional group you can start or join to "bask together." Tap the people icon on the Today screen, start a circle, and invite anyone — friends, family, a whole group. You'll each see one another's Basky and a ☀️ on the days you catch the sun. There are no leaderboards and no comparison — it's encouragement, not competition.
What do circle members see about me?
Only three things: the first name you set, your chosen Basky, and a ☀️ for the day you last caught the sun. Never your location, your vitamin D, your streak, or any ranking. You can leave a circle any time from the circle screen.
Do I need an account for a Sunshine Circle?
No login, ever. A circle uses an anonymous random ID created on your device — no email, no password. Circles are synced through Basky's backend (Supabase) and are reachable only by their unguessable invite code. Leaving a circle deletes your row from it.
How is my privacy handled?
Basky has no login and no third‑party tracking, and your sun history stays on your device. The only thing that ever leaves your phone is what you choose to share in a Sunshine Circle — a first name and a ☀️ for the days you caught the sun. See the Privacy Policy for details.
Basky provides general wellness guidance, not medical advice.